Choose Your Articles Carefully
Keep each article focused on your goal. Every article should be used to generate results. Try to avoid "space-filler" articles that have nothing to do with your company's area of expertise, including recipes or famous quotations. Some ideas to generate business are:
- Introduce a new product and its benefits to prompt sales.
- Profile one of your best customers, showing readers new ways to use your company’s products and services.
- Highlighting the impressive qualifications and accomplishments of key employees.
- Discuss a hot industry trend to draw in new readers who comprise your target market.
Offer Free Helpful Tips
To attract more readers and potential customers, feature articles that give free tips and helpful information related to your company's area of expertise. These tips can should be helpful to readers regardless if they do business with you. By offering "free tips" in your company's newsletter, you are demonstrating you are an industry expert concerned with helping out customers.
Add Customer Testimonials
Customer testimonials can make a big impact on readers and be extremely persuasive to potential clients. Testimonials can be used in a few different ways. A very effective way is to feature a story on a very satisfied client. Interview the customer and quote the person as to how beneficial your product or service was to him or her. Include how helpful your employees were and if the customer would recommend your company to others. Another way to utilize customer testimonials is to dedicate a section in your newsletter where you can reprint complimentary customer letters that your company has received. If you would like to generate more customer testimonials, try sending out a feedback form to customers who purchase from you. Just be sure to ask if you can use their comments for promotional purposes. Some questions you might ask:
- How satisfied are you with the product you ordered?
- Please describe the level of customer service you received.
- How can we improve the product or service that you received?
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